Forced reboot on opening episode from menu
Paul Dhaliwal
Hi Michael - I believe this is a bug with the Plex app, but can you try the following to help debug:
A)
If you are on the stable track:
go to Settings -> Experience -> Default Play Action -> Set to "Go to info page"
If you are on the beta track:
go to Settings -> Experience -> Playback Options -> Default Play Action -> Set to "Go to info page"
Then, from the movies tab, try selecting opening a movie many times to see if it still crashes.
B) Reverse the above settings. Now, on the Home page, select an item and use the play / resume button a few times. Does this crash?
C) From the Plex app's settings, pick an account and set it to sign in automatically (essentially disabling the user selector). Does playing media from the home screen causes crashes when this is off?
Thanks
Paul Dhaliwal
Merged in a post:
Forced reboot on opening episode from menu
M
Michael Madden
For whatever reason, when I click on a show I am watching from the home screen and click open, the screen goes blank and it restarts the device with an Android splash screen. On a Nvidia shield 2019 Tube. It happens ateast half the time.